Problem: Salesforce users were struggling to use this complex tool due to its highly customizable nature. Because they didn’t fully understand how to use the tool, the result was many data errors and inefficient workflows. Past training solutions were very dry and not successful in educating users. Solution: We created a strategy that emulated the…
Work Category: Software Training
Simulated Sales Call eLearning Courses
Problem: This demonstration course was developed to help showcase the benefits of scenario-based eLearning within a sales position. Solution: This course included everything from simulated sales calls with nine different outcomes to job performance reviews. Trainees could even ask for hints in different situations and were provided five different endings based on their training performance….